Fix your nook's frozen screen with these helpful tips
If you think your screen on nook may be frozen, you may want to try these steps to reboot your nook:First, try holding the power down for 10-15 seconds, and then pressing the power button again. If that doesn't reboot your Nook, try:
1. Unplugging the nook.
2. Remove the battery (if you don't know how, there are further instructions in the manual).
3. Plug the nook in, without the battery.The Nook should begin to go through its booting process. Once booted, replace the battery (don't turn the nook off or unplug).
If these steps don't work, you may have to call our digital support team in customer service. They can be reached at 1-800-THE-BOOK (1-800-843-2665).
It's really interesting how plugging in your nook to an AC adapter after removing its battery can fix a lot of the screen freezing issues some users are having.
